Thomas Malms, head of product development and integration for kompas at dimedis talks about the partner strategy: “We are proud of our working relationship with DELO, which harmonizes perfectly with our product strategy of guaranteeing customers improved conditions through our hardware cooperations. Optimized rollout management, consistently high hardware quality and long-term availability – through the close cooperation with our hardware partners, we offer our customers solutions from a single source!”
Since August 2019 dimedis has been able to profit from an in-house department for product development and integration led by technical project manager Thomas Malms. With this team, dimedis caters for on-site services such as assembly, installation and support more efficiently and creates new hardware standards for guaranteed, best-possible interaction with kompas. Hardware and clients certified by dimedis are continuously tested to ensure their compatibility with upcoming kompas updates. dimedis thus guarantees that the functions are constantly monitored and stable performance is ensured. Fail-safe operation, which is extremely important in digital-signage installations, is guaranteed through exact coordination of hardware and software during long-term testing – dimedis configures BIOS or UEFI before delivery. All components are designed for unattended 24/7 operation, including wear parts such working and read-only memory.
The cooperation also enables dimedis to set new standards in rollout management. dimedis guarantees the long-term availability of hardware for a period of three years through a high stock level. Mini PCs and OPS slot-in PCs with kompas certification deliver very good results here with regard to performance and stability. The certification for digital-signage clients belonging to the series step OPS 77x and 708, step DS608 and step DS190P ensures a broad hardware portfolio to cover wide-ranging fields of application. kompas can be preinstalled on all devices, which can thus be delivered ready for plug-and-play installation.